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Frequently Asked Questions
Q1: Are you a manufacturer or a foreign trade company?
A: We are a professional manufacturer, supported by a professional foreign trade service team to ensure quality and communication efficiency.
Q2: What are your terms of packing?
A: Generally, we pack our goods in standard cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters.
Q3: What are your terms of payment?
A: Our standard process is: Quotation -> PI -> Confirm PI -> 30% Deposit -> Production -> QC Inspection (Photos provided) -> Balance Payment -> Shipping.
Q4: How about your delivery time?
A: Generally, it will take 30 to 35 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Q5: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We are capable of building the molds and fixtures required.
Q6: What is the quality guarantee?
A: We provide high-quality and safe products through rigorous QC inspections and reliable purchasing processes to ensure you can buy at ease.