❓ Frequently Asked Questions
Are you a manufacturer or reseller?
We are a manufacturer with more than 25 years of experience in research, design, production, and sales.
Where is your factory located?
Our factory is located in China. We warmly welcome you for a visit to our facilities.
Do you support customization (OEM/ODM)?
Yes, we support full OEM/ODM services. We can design boxes according to your requirements, print logos, and even provide devices with different appearances through custom molds.
How can I place an order?
We support trade assurance orders. You can place an order directly or contact us to draft an order. We accept various payment methods including TT, PayPal, LC, and Western Union.
What is the shipping time after payment?
Sample orders are typically sent within 2 days. General orders take 3-20 days depending on the quantity. Customized orders require mutual negotiation.
What is your production capacity?
Our current production capacity is approximately 5000 pieces per week to ensure timely delivery for bulk orders.