Frequently Asked Questions
Is your medical equipment certified for international standards?
Yes, our products are certified by international authoritative certification bodies such as BV and TUV, ensuring compliance with global healthcare requirements.
Why is your product pricing so competitive?
By comparing hundreds of factories and strictly controlling the procurement process, we offer prices that are 8% to 30% lower than competitors without compromising quality.
How long does the typical delivery take?
Standard orders are generally confirmed and delivered within 15 days. For bulk orders or customized requirements, please contact us for a specific timeline.
What payment terms do you support?
We support a variety of payment methods including T/T, Credit Card, L/C, Western Union, and PayPal for your convenience.
What kind of after-sales service is provided?
Most products include a one-year warranty. During this period, free replacement parts are provided for non-human factors. Out-of-warranty support is also available for a nominal fee.
Do you ship to international locations?
Yes, we have extensive export experience serving customers in over 87 countries worldwide with professional logistics handling.